Testcase Printing Troubleshooting

Description

This test case describes the scenario of common problemswhile printing

How to test

• Find a printer that has a problem, e.g. paper jam, no paper, low ink, or maybe is just disabled
• Open an application (e.g. gedit) and print a page to one of these printers

ExpectedResults

What isreasonable? Note that we ask for you to judge whether thesystem behaviour is 'reasonable' or not, without prescribing theexact outcome. If some aspect of the system behaviour is surprisingor confusing to you, it is probably worth pointing out.

Reasonable behaviours might be:

• Printers with a problem are recognizable in the print dialog, by an icon and/or a status message
• Printers that are not in working condition are not selectable for printing
• If a problem occurs while a print job is being printed, the user should be notified